How to Write Captivating Product Descriptions For Your Luxury Brand


Want to help people move through the buying process seamlessly?

Your product descriptions will be one of the most critical elements to help you increase your product sales.

It’s not just enough to include features. It would be best if you had captivating product descriptions for your luxury brand that spark interest, reduce doubt, and inspire action.

In this post, I’m excited to share ways you can write a quality product description for your luxury with examples of brands that do this very well.

Why Quality Product Descriptions Are Important

Unlike having an in-store experience where you can use your senses of touch, feel and smell. 

Writing a quality product description can help to trigger a person’s imagination. 

Our minds are powerful tools that we use effortlessly in our day-to-day lives. So it’s not impossible to get people to envision something in their minds that they don’t presently have. 

For example, close your eyes and imagine that you have a lemon in your hand. 

Can you feel the texture of the lemon?

Now, pull the lemon closer to your nose. Can you smell it? What does it smell like?

Finally, imagine biting into the lemon. What does it taste like?

In this example, you may not want a lemon. But you may wish to stylish shoes to wear with one of your outfits.

Well-written product descriptions can help to engage our imagination and allow us to create a desire to have that product in our life. 

But how do you know what to write? 

Keep Your Ideal Buyer Top Of Mind

To write captivating product descriptions for your luxury brand. It would be best if you kept your ideal buyer top of your mind. 

Understanding the person interested in buying your product will help you write product descriptions that connect with their interest.

Of course, this depends on the types of products you sell. Take, for example, L’AVANT, Multi-purpose Surface Cleaner. They do a great job of targeting someone who wants to make cleaning a luxury experience.

How to Write Captivating Product Descriptions For Your Luxury Brand

Having an ideal buyer in mind is critical. But you also need to ensure that you are honoring your brand by incorporating your voice.

Incorporate Your Brand Voice

Your brand voice should be used consistently throughout your business. So that people instantly recognize your brand personality when they come across any of your content or products. Your luxury brands’ product descriptions are no exception. 

One powerful way of incorporating your brand’s voice is through storytelling. 

Storytelling is essentially an authentic way to deliver a message that connects the end user to a related human experience. 

A brand that has done this successfully for a very long time is Tiffany & Co. 

Tiffany uses a lot of storytelling in their marketing, and they also translate some storytelling elements when describing its products online.

Below you can see this on their Tiffany T Diamond Wire Ring product page. 

How to Write Captivating Product Descriptions For Your Luxury Brand

In the description details, Tiffany notes that the…

“Tiffany T collection is a tangible reminder of the connections we feel but can’t always see.”

This statement aligns with Tiffany’s brand voice and its positioning in the jewelry space.

When crafting your product descriptions think about how you can naturally incorporate elements of brand storytelling.

Articulate Your Product Benefits

Once you have drawn your ideal buyer in and sparked their interest, also let them know the benefits of your products. 

When you want to stand out in your market and help those who visit your product page to take the next step and buy.

It’s also important to articulate the benefits of your products. Don’t worry; this doesn’t have to be boring. La Mer does this well with one of its best-selling products, Creme De Le Mer

How to Write Captivating Product Descriptions For Your Luxury Brand

Some benefits that La Mer mentions are:

  • Helps with dryness
  • Skin firmness
  • Visibly diminished lines and wrinkles

They do a great job of weaving the benefits into the description caption. Addressing potential concerns someone looking to buy the cream may be experiencing.

Highlight Key Features

A mistake I often see smaller or lesser-known brands make is following how larger companies write their product descriptions by only sharing product features. 

Not realizing that well-established brands sometimes won’t put a lot of effort into their product descriptions because their business is at a point where it sells without a second thought.

Or they aren’t prioritizing the eCommerce side of their business because they are generating more revenue from other means. Such as operating specialty retail locations and working with retailers.

So don’t just focus on the features; highlight them so people can quickly process information.

Vegamour does this well, in the example of their GRO Hair Serum. Their product page uses a list to highlight essential features their customers may be concerned about.

How to Write Captivating Product Descriptions For Your Luxury Brand

Include Customer Experiences

Customers often want to see how your products have worked for others, mainly if you sell products that are supposed to give a transformation, such as skin care, health, cleaning, etc.

Showcasing how others have experienced your products can help potential buyers to take action and purchase. Tatcha does this well by allowing their customers to write a review and upload photos. 

How to Write Captivating Product Descriptions For Your Luxury Brand

Product reviews reinforce the quality of your product and why others love it. If you have any product that creates a result, share your product reviews on your site. 

For example, a customer may wonder what has been the experience of previous customers with oily skin. 

Other customers may find in one of the reviews a relatable customer has left the answer they have been looking for. Significantly reducing the likelihood of them clicking off the page and not buying.

Have Excellent Imagery & Visuals

One of the things that you may have noticed in the previous examples I’ve shown is that the product visuals are of excellent quality. 

Product photography is an essential companion to any product description. 

Remember, people want as accurate information from photos and videos as possible. Having professional, well-lit imagery is going to help intrigue their interest.

I highly recommend working with a professional product photographer. They can create clear, attractive photos of your products that inspire others to buy. 

Evaluate Your Current Product Descriptions

What can you do now to make sure your products are captivating?

Review your product suite and see if there are any products that you would like to optimize. Use the previous insights shared to help you write better product descriptions. 

Then monitor the results over a 30 – 60 day period of time. Note down any changes you experience and make adjustments as necessary.

If you have a team, you can allocate this to a team member and have them track the performance. 

Don’t also forget to optimize your product descriptions for SEO. Here are a few resources to help you get started.

Optimizing your product descriptions for SEO will help you to be found in search engines by increasing your organic reach and traffic.

Overall, your product descriptions, when written in a way that connects to your ideal customers. It will help them reduce the time to purchase and become fans forever.

Suppose you want additional insights into how you can create a luxury eCommerce experience for your brand. Then, download the guide below to find the core elements you need for your online presence.

How to Write Captivating Product Descriptions For Your Luxury Brand
k-tmc

I’m Karen, the founder, and eCommerce Expert behind The May Creative. Where I help modern luxury brands build more brand loyalty and increase product sales on Shopify. Connect to learn more about working together. Or check out the other articles below and listen to the podcast for additional resources on growing and scaling your business.

Karen

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