5 Branding Mistakes Luxury Brands Should Avoid


Clear and captivating luxury branding can magnetize customers to your business.

Luxury brands who implement the right luxury strategy alongside their branding experience remarkable success and deeper connections with their customers.

You may have landed here because you want to improve your branding.

In this post, I’ll be covering 5 branding mistakes luxury brands should avoid. 

If you haven’t done so, download the complimentary guide on 7 facets to a successful luxury eCommerce experience. Let’s dive into the article.

Branding for Luxury Brands

Branding is one of the most critical components of your luxury brand. Customers are drawn to the aesthetically pleasing visuals, the dream luxury packaging, and of course, the product.

Luxury branding, when done correctly, excites and delights customers. Garnering those dreamy unboxing stories on social media and other platforms. That can cause those viral moments of continuous excitement. 

Many brands dream of having this experience because they know it creates a happy memory that people want to repeat. 

Your luxury brand’s branding is more than just your visual identity, such as your logo, colors, typography, etc. It’s the feelings & memories that you leave those who engage with your brand.

People who experience more positive memories brains have an increase in dopamine or the “happy hormone.” Dopamine is often associated with love and excitement and supports feelings of well-being.

Wouldn’t it be great if your luxury brand triggered the “happy hormone?” Then here are some branding mistakes your luxury brand should avoid.

Not Having a Luxury Brand Strategy

Part of having a timeless luxury brand is to have a solid strategy or plan. Typical business malpractice is showing up in the market with no clear direction.

In order to reduce the risk and friction of not reaching and connecting with your audience. It’s essential to have a strategic method of how you’ll communicate insights about your luxury brand.

A luxury brand strategy will equip you with the tools necessary to own your branding. Whether you are an emerging luxury brand or your luxury brand is more established. 

There are several benefits of having a luxury brand strategy in place, such as

  • Being clear about what your brand stands for & doesn’t.
  • Truly understanding who are your target customers.
  • Understanding your brand difference in the market.
  • Know what messaging will resonate with your target customers.

If your luxury brand lacks a clear strategy, you’ll struggle to navigate your market, connect with your customers and acquire new opportunities.

Brands that remain timeless use their strategy as the guiding principle to help make business decisions.

Think about how beneficial it would be for your brand to have guiding principles that everyone in your business could reference to make decisions. It would save time and make your brand even more robust.

Forgetting to Humanize Your Luxury Brand

Another branding mistake is to forget to humanize your brand. People want to feel connected to a brand.

While you can be exclusive as a luxury brand, your brand shouldn’t be so far out of reach that your customers don’t feel like it’s attainable for them.

One way to connect with your target customers is to humanize your brand. 

Humanizing your brand means giving your luxury brand an endearing and relatable personality. That way, you’ll cultivate an audience of trusted buyers and brand advocates.

Brands that don’t find a way to connect with their customers often struggle to build trust, form long-lasting relationships and stay in business. 

Today more than ever, it’s essential that your brand keeps a human element by paying attention to your audience, keeping up to date with concerns that impact them, and more.

One of the best business assets a luxury brand has is its customers. Find ways to ensure your customers and potential customers feel valued and respected. 

We all know as consumers when we experience a service centered around us, not the business. 

If you need an example, think about Disney.

Disney is an excellent example of creating experiences that families remember. It’s also one of the reasons why Disney goers return more frequently. 

Inconsistent Brand Messaging

Having a solid brand message that connects with your audience is imperative. Another branding mistake that luxury brands make is communicating mixed messages. 

Trustworthy brands gain their reputation in various ways; brand messaging is one. A compelling brand message captures attention and creates a connection.

Your luxury brand’s – brand message – stems from your luxury brand strategy after defining your brand values, mission, and vision. 

Examples of strategic brand messaging are

  • BMW – “sheer driving pleasure.”
  • Apple – “think different.”
  • Da Beers’ – “a diamond is forever.”

Your luxury brand’s messaging should be captivating yet straightforward so that it’s recognized and instantly creates a positive memory. 

Notice that a strategic luxury brand message also helps your brand to stand out. As more brands enter the market, your luxury brand must be distinctive. Otherwise, you’ll risk blending in and struggling to be seen by your target audience. 

Take the time necessary to develop your brand by focusing on the foundation of your existence. Then you’ll be better equipped to cultivate, connect and convert your audience.

Unprofessional Luxury Branding

As a luxury brand, having professional branding is a must. Otherwise, you’ll struggle to get your audience’s attention. Consumers who spend more have higher expectations from brands that charge a higher price. 

Your visual brand is one of the first signals indicating if you are indeed a luxury brand. A common mistake I see brands make is saying they are a luxury brand but don’t have the appearance of one. 

People can tell when your branding is misaligned. Even though you may have great products, if your branding is unprofessional, then you’ll lose trust. 

Taking the time to invest in your branding will set the tone for the rest of your business. Often when companies rush to market or skip investing in quality branding. They must rebrand their luxury brand to access new opportunities and customers.

Instead of DIY’ing your branding or piecing it together, invest in quality branding. The long-term impacts will prove to be an excellent ROI for your business. 

If you are ready to elevate your luxury brand with professional branding, a sophisticated Shopify website, and email marketing. Then explore The Luxury eCommerce Experience™, an exclusive luxury strategy and design engagement to build brand loyalty & increase product sales.

Not Staying True to Your Brand 

Another branding mistake luxury brands should avoid is not staying true to their brand. Even as times change, your brand should have core principles that never deviate from your purpose. 

Trends come and go, but your brand’s values must remain in place. 

It’s not to say that you can never dabble in trends or explore new approaches. Like an anchor to a ship, you must know when your brand is drifting too far, so you can reel it back. 

Luxury brand principles will also ensure that everyone who works with your business understands your rules of operation. 

These principles will also come in handy as you build partnerships and expand your opportunities. 

Be careful of causing any confusion to those who engage with your brand. Be clear, concise, and honest; your luxury brand understandably won’t be for everyone, which is fine.

Are you guilty of making any of these branding mistakes for your luxury brand? 

Discover how to create a successful luxury eCommerce experience that builds brand loyalty & increases product sales. Download the complimentary guide below.

Luxury eCommerce Guide
k-tmc

I'm Karen, the Luxury Brand Strategist, and eCommerce Expert behind The May Creative, where I help modern luxury brands create sophisticated luxury branding & eCommerce experiences on Shopify. Learn more about elevating your business through The Luxury eCommerce Experience™, a high-end luxury strategy, design, and marketing engagement.

Karen

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